Within 24 hours: my reply
You'll hear from me personally, usually much sooner. If you requested a quote, it arrives with a clear price, a timeline, and any questions I have about your project.
When you accept: your welcome email
You'll receive a welcome email with your invoice (50% deposit through a secure Stripe link), my one-page agreement, and simple instructions for sending your document. Here's what it actually looks like:
From: Kayla · KG Editing
Subject: Welcome to KG Editing — let's get your project started
Hi [your name],
Thank you so much for choosing KG Editing. I'm genuinely looking forward to working on your project with you.
Your invoice and one-page agreement are attached. Once your deposit is in, your spot in my schedule is officially reserved. Then just send your document as a .docx or Google Doc, along with your citation style if it's academic.
I expect to have your first round back to you by [date]. If you have any questions at all, just reply to this email.
Warmly,
Kayla
✨
Excitement
You did it. Help is coming.
😬
Overwhelm
Hitting send on your draft feels huge. That's normal.
🌿
Quiet
I'm deep in your pages. No news is good news.
👀
Anticipation
The edit is on its way back to you.
💛
Relief & pride
It's still your voice. Only clearer.